Alice™ | Orthopedic Vegan Leather Sandals

Delivery
As soon as your payment is confirmed we start processing your order straight away.

Preparing and dispatching an order usually takes 1–3 working days.

Once your order has been dispatched you will receive a confirmation email with a tracking number so you can follow your parcel on its way. You can also track your order at any time on the Track your order page.

Returns
We offer simple, hassle-free returns within 30 days of receiving your order. For more information about our returns terms, click here.

If the product does not meet your expectations, you can return it within 30 days of delivery and we will give you your money back.

Before sending anything back, please contact our customer service team at info.meilingsiewlan@gmail.com and let us know the reason for the return, so we can help you quickly and properly.

So your garment looks its best: the fabric may have slight creases from being packed. Simply steam or iron it once it arrives to bring back its smooth, elegant look.

Care:

• Hand wash in cold water

• Dry flat

• Iron on a low temperature

• Do not dry clean

What our customers say

★★★★★

I've ordered here four times now and every time it has been lovely. The blouses are perfect for the office — light enough for the heat outside, smart enough for meetings. Mei Ling & Siew Lan is a shop you can genuinely trust!

Michelle C., Punggol

★★★★★

I hesitated about spending almost S$80 on a piece from a shop I had only seen on Instagram, but I'm so glad I did. The quality is incredible and it fits perfectly. Thank you, Mei Ling & Siew Lan!

Deborah K., Clementi

★★★★★

My parcel arrived at my HDB flat well packed and in perfect condition. The fabric doesn't cling even on a humid day, which is exactly what I wanted. I'll definitely order again!

Nurul H., Woodlands

★★★★★

Bought the cardigan for the office because the air-con there is freezing. Finally something that looks nice and doesn't feel bulky. It's good to know you can rely on Mei Ling & Siew Lan.

Kavitha S., Jurong East

★★★★★

Buying clothes online has always been hit and miss for me, especially the sizing. I used the cm guide and it fits me perfectly. A huge win with Mei Ling & Siew Lan!

Serene O., Ang Mo Kio

Mei Ling & Siew Lan opened as a small boutique in a shophouse on Joo Chiat Road, Katong, in 1998. Behind it were two young sisters, Mei Ling and Siew Lan Lim, who learned everything from their mother at her old Singer sewing machine.

For 28 years they dressed the women of Singapore by one simple rule: “Would you wear it yourself?”

This year the shophouse was sold and the lease will not be renewed. They looked at other units for weeks — double the rent, and none of them was their shop. So after 28 years they are not moving. They are closing, and everything Mei Ling and Siew Lan chose so carefully over the years is going, with up to 70% off.

Olivia, Mei Ling’s daughter, grew up on the shop floor between rolls of fabric. She is the one packing your order.

— Mei Ling & Siew Lan

FREQUENTLY ASKED QUESTIONS

Can I return or exchange an item?

Of course. You have 30 days to return an item without giving a reason, no questions asked. If the size is not right for you, we will gladly help you exchange it.