KALYRA™ ┃ Mocasines de Punto con Espuma Viscoelástica

Delivery
As soon as your payment is confirmed we start processing your order straight away.

Preparing and dispatching an order usually takes 1–3 working days.

Once your order has been dispatched you will receive a confirmation email with a tracking number so you can follow your parcel on its way. You can also track your order at any time on the Track your order page.

Returns
We offer simple, hassle-free returns within 30 days of receiving your order. For more information about our returns terms, click here.

If the product does not meet your expectations, you can return it within 30 days of delivery and we will give you your money back.

Before sending anything back, please contact our customer service team at info.emilycharlotte9@gmail.com and let us know the reason for the return, so we can help you quickly and properly.

So your garment looks its best: the fabric may have slight creases from being packed. Simply steam or iron it once it arrives to bring back its smooth, elegant look.

Care:

• Hand wash in cold water

• Dry flat

• Iron on a low temperature

• Do not dry clean

What our customers say

★★★★★

I have ordered here several times now and every single time it has been a wonderful experience. The quality of the clothes and the way they treat you are second to none. Emily&Charlotte is a shop you can genuinely trust!

Jessica M., Liverpool

★★★★★

I hesitated about spending almost £45 on a piece of clothing from an online shop I did not know, but I am so glad I went for it! The quality is incredible and it fits perfectly. Thank you, Emily&Charlotte!

Amelia C., Edinburgh

★★★★★

An absolutely wonderful experience with Emily&Charlotte! The parcel arrived quickly and in perfect condition, and the quality is first class. It was my first time ordering online and I was a little nervous, but everything went exactly as it should. I will definitely order again!

Sarah J., Cardiff

★★★★★

They processed and delivered the order quickly, and I am delighted with the clothes. The cut sits perfectly and the quality is excellent. It is good to know you can rely on Emily&Charlotte.

Lucy B., Newcastle

★★★★★

Buying clothes online has always been a problem for me — I want them to fit first time and I care about comfort. I chose my size from the size guide and it fits me perfectly. A huge win with Emily&Charlotte!

Katie F., Sheffield

Emily&Charlotte opened its small boutique in Manchester in 1991. Behind the brand were two young sisters, Emily and Charlotte, who learned everything from their mother at her sewing machine.

For 35 years they dressed the women of Manchester by one simple rule: “Would you wear it yourself?”

This year the shop passes to Olivia, Emily’s daughter, who grew up surrounded by fabrics, patterns and women’s fashion. Olivia is bringing in a new collection — and everything Emily and Charlotte chose so carefully over the years is now on offer with up to 70% off.

The same rule. The same care. A new chapter.

— Emily&Charlotte

FREQUENTLY ASKED QUESTIONS

Can I return or exchange an item?

Of course. You have 30 days to return an item without giving a reason, as the law provides. If the size is not right for you, we will gladly help you exchange it.